Privacy Policy

Last updated: 10 November 2025

At TempusMail, your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our email services.

Information We Collect

Personal Information

When you register for TempusMail Premium, we collect information including your email address, name, phone number, billing address, and payment information. This information is necessary to create and manage your account, process transactions, and provide customer support.

Usage Data

We automatically collect certain information when you access our services, including IP address, browser type, device information, operating system, and usage patterns. This helps us improve our services and ensure security.

Email Content

We do not scan or read the content of your emails for advertising purposes. Your email content is encrypted and only accessible to you and your intended recipients. We may access email content only when required by law or to prevent harm.

How We Use Your Information

  • To provide, operate, and maintain our email services
  • To process your transactions and manage your subscription
  • To send you technical notices, updates, and security alerts
  • To respond to your customer service requests and support needs
  • To protect against fraudulent, unauthorized, or illegal activity
  • To improve and optimize our services
  • To comply with legal obligations and enforce our terms

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in operating our services, including payment processors (PayPal, NowPayments, Zoho Payments), hosting providers, and email infrastructure providers.
  • Legal Requirements: When required by law, court order, or government request.
  • Protection of Rights: To protect our rights, property, or safety, or that of our users or the public.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to users.

Data Security

We implement industry-standard security measures to protect your information, including:

  • End-to-end encryption for email communications
  • TLS/SSL encryption for data in transit
  • Encryption at rest for stored data
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication options
  • Access controls and authentication mechanisms

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (right to be forgotten)
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal information
  • Restriction: Request restriction of processing
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at support@tempusmail.com

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience, analyze usage, and provide personalized content. For detailed information about our use of cookies, please see our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: